Frequently Asked Questions

Pricing

Yes, wholesale or bulk order pricing is availability on select items. For more information about our wholesale pricing, please visit our Wholesale Request page 

Absolutely! Please visit our Custom Quote page for more details and to submit your custom quote request. 

You can receive discounts or promo codes by joining our rewards program, mailing lists or follow our us on Instagram @cuteboxesandbags_ for our latest promotions, sales and exclusive offers. 

Cute Boxes and Bags accepts the following payment methods:

  • VISA
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Elo
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal

Returns

I gladly accept exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery 

Exchanges are accepted, the buyer is responsible for both return shipping charges 

Shipping

We strive to process and prepare all orders within 3 business days of receipt, otherwise noted.
Please note, this does not include actual transit time imposed by your shipping carrier of your choice, at checkout 

There are a few ways to track your package, such as:

  • Tracking link on your shipment confirmation email.
  • Shipment updates via SMS/Text Message, if you elect to receive SMS/Text updates.
  • Sign into your Account and access your tracking details under your Order Details page. 

We offer shipping to all US addresses and territories, including Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Palau and the US Virgin Islands. We also offer direct shipping to Canada and several other countries, worldwide.

  • All orders to Guam, Hawaii, Alaska, Puerto Rico, US Virgin Islands, APO/FPO/DPO will be shipped USPS, unless otherwise requested.
  • Remote Area Surcharges may apply to orders shipped within Alaska and Hawaii.
  • International shipments may incur tariffs, taxes, customs and brokerage fees for which you are responsible.

Delivery transit times shown at checkout are estimated. We highly recommend selecting a guaranteed delivery service, if you have a strict deadline for delivery. 

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